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Our Policies
PRIVACY POLICY
We respect and are committed to protecting your privacy. We will not share your personally identifiable information with anyone. If you choose to sign up for our email newsletter, we will use your email address for this purpose only and will not share it elsewhere.
SECURITY POLICY
Your payment and personal information will be kept confidential and secure when making purchases through our SSL encrypted shopping cart system.
REFUND POLICY
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned item(s).
SHIPPING POLICY
Please be assured that your items will ship out within two business days of purchase via U.S. Postal Service (USPS). If you're trying to estimate when a package will be delivered, please note the following:
• Credit card authorization and verification must be received prior to processing.
• USPS deliveries occur Monday through Saturday, excluding holidays.
• If you require express or 2 day shipping, please call us at 413.241.8888 for charges.